Policies
Privacy, Terms & Fair Housing
The commitments behind every stay. This page provides general information and is updated as our practices evolve.
Privacy
How we handle your information
We collect the information you provide through our housing inquiry form — such as your name, contact details, preferred area, and housing needs — solely to respond to your request and match you with suitable housing.
We do not sell your personal information. We share details only with our housing partners and property owners as needed to facilitate placement, and we retain inquiries only as long as needed to serve your request.
This summary is general and not a substitute for a full privacy policy. Contact us with any specific questions about how your information is used.
Terms
Using our housing services
Haven Operations Corp provides professionally managed housing on a medium-term basis. Submitting an inquiry or application does not guarantee placement, availability, or approval. All placements are subject to screening, eligibility requirements, and a rental agreement that varies by property.
Rent, lease terms, amenities, utilities, and minimum stay requirements vary by home and are confirmed before any agreement is signed. We reserve the right to update our practices and requirements as our services grow.
Fair Housing
Equal Housing Opportunity
Equal Housing Opportunity.
Haven Operations Corp is committed to compliance with applicable federal, state, and local fair housing laws. We do not discriminate based on race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, familial status, source of income, disability, genetic information, citizenship, primary language, immigration status, military or veteran status, or any other characteristic protected by applicable law.
Reasonable accommodation requests are welcomed. Contact us to discuss accessibility or accommodation needs.
Availability and eligibility requirements vary by property. All applicants are considered under consistent, lawful criteria. If you believe you have experienced discrimination, please contact us or your local fair housing agency.
Accessibility
Accessibility & reasonable accommodation
We welcome reasonable accommodation requests and are open to discussing accessibility needs throughout the inquiry and placement process.
Accessibility features vary by property. Where possible, we work to identify homes that meet individual needs and can coordinate with housing partners on accommodations.
To discuss accessibility or accommodation needs, please contact us.